440 Fourth Street N.W.
Barberton, Ohio 44203

P: 800.840.4277
F: 440.327.7990

Black River, with over 75 years combined systems experience, has the proven track record as being the best third party maintenance provider over the past decade, in the H.P. third party arena. We can provide your company with the professional experience you expect, with savings of up to 50% off your current contract price.

Black River offers nationwide service throughout all 50 states.

7 x 24HR coverage is available for your most critical equipment, as is 4HR Response, Next Day Response, Weekly Response, and Custom.

7 x 24 Hour: Provides a guaranteed 4 Hour Response, 24 hours a day 7 days a week. (Including Holidays)

4 Hour: Provides a 4 Hour Response Monday through Friday, 8:00am to 9:00pm. (Excluding Holidays)

Next Day: Provides Next Day Response Monday through Friday, 8:30am to 5:30pm. (Excluding Holidays)

Weekly: Provides service within one week from date call is received. (Excluding Holidays)

Custom: Black River will also customize a service plan that will fit your special needs.

There's more....

Software Support
Not only do we support your HP hardware, we will also support most revisions of MPE Operating Systems and certain HP programs that HP supported, but no longer does. Our support is much like Hewlett Packards', Technical Support, but we do not offer updates or revisions.