Black River
Computer Inc., with
over 75 years combined systems experience, has the proven
track record as being the best third party maintenance
provider over the past decade, in the H.P. third party
arena. We can provide your company with the professional
experience you expect, with savings of up to 50% off your
current contract price.
Black River Computer Inc. offers nationwide
service throughout all 50 states.
7 x 24HR coverage is available
for your most critical equipment, as is 4HR Response, Next
Day Response, Weekly Response, and Custom.
7 x 24 Hour: Provides a guaranteed 4 Hour Response, 24 hours a day 7
days a week. (Including Holidays)
4 Hour: Provides a 4 Hour
Response Monday through Friday, 8:00am to 9:00pm. (Excluding
Holidays)
Next Day: Provides Next Day Response Monday through
Friday, 8:30am to 5:30pm. (Excluding Holidays)
Weekly: Provides
service within one week from date call is received. (Excluding
Holidays)
Custom: Black River Computer Inc. will also customize
a service plan that will fit your special needs.
There's
more....
Software Support:
Not only do we support your HP hardware, we will also support
most revisions of MPE Operating Systems and certain HP
programs that HP supported, but no longer does. Our support
is much like Hewlett Packards', Technical Support, but
we do not offer updates or revisions.